Sales & Technical Support:

+852 6330 3016

Privacy Policy – Kinguard

Last updated: March 18, 2026

1. Data Controller

Kinguard (operated by KINGUARD (HONG KONG) LIMITED) is the data controller responsible for your personal data.

2. Introduction

Kinguard is committed to maintaining high standards of data protection and confidentiality. We process personal data in accordance with applicable data protection laws, including, where applicable, the General Data Protection Regulation (GDPR).

3. Information We Collect

We may collect and process the following personal data:

• Contact information (name, company name, job title, email address, phone number)
• Location or country
• Inquiry content and correspondence records
• Project-related information provided voluntarily
• Technical data such as IP address, browser type, device information, and usage logs
• Cookies and website interaction data

4. How We Use Your Data

Your personal data is used for the following purposes:

• Responding to inquiries and providing technical support
• Preparing quotations, specifications, and project proposals
• Supporting project evaluation and fire-rated system consultation
• Managing customer and business partner relationships
• Improving website performance and user experience
• Ensuring network security and preventing fraud
• Complying with legal and regulatory requirements
• Sending marketing communications where consent is given

5. Legal Basis for Processing

We process personal data based on:

• Consent (e.g. marketing communications)
• Legitimate interests (e.g. responding to inquiries and business development)
• Contractual necessity (e.g. quotations and project support)
• Legal obligations

6. Data Sharing

We do not sell personal data.

We may share data with:

• Companies within the Kinguard / Mingan group
• Authorized and contractually bound service providers (hosting, CRM, communication tools, IT services)
• Professional advisers
• Authorities where required by law
• In the event of business restructuring, merger, or acquisition

7. International Data Transfers

As an international business, your data may be transferred to and processed in Hong Kong SAR, Mainland China, and other jurisdictions where our group companies or service providers operate.

Where required, we implement appropriate safeguards to ensure compliance with applicable data protection laws.

8. Data Retention

Personal data is retained for up to 24 months for inquiry handling, business communication, and project follow-up, unless a longer retention period is required by law or necessary for ongoing contractual or business relationships.

9. Your Rights

You may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with a data protection authority

10. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You may manage or disable cookies through your browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Policy Updates

This policy may be updated periodically. The latest version published on this website shall prevail.

14. Contact Us

If you have questions regarding this Privacy Policy or your personal data, please contact:

Address:

Unit 1545, 15/F, Pioneer Centre, 750 Nathan Road, Kowloon, Hong Kong